1. Information We Collect
Categories of data
We may collect the following categories of information:
- Information you provide voluntarily, such as name, email address, telephone number, organisation, role, course or programme interests, and messages submitted through contact, training interest, or enrollment forms.
- Technical data, such as IP address, browser type, device type, general geographic region derived from IP, pages viewed, and referring URLs, collected through server logs and analytics technologies.
- Communications metadata, including timestamps and message subjects when you email us directly.
2. How We Use Your Information
We use personal information for purposes including:
- Responding to enquiries, quotes, training interest, and course enrollment requests;
- Operating, securing, and improving our website and user experience;
- Complying with legal obligations and defending our legal rights;
- Sending operational communications related to services you have requested, where appropriate.
We do not sell your personal information. Marketing communications, if any, will be sent only where permitted by law and, where required, with your consent.
4. Data Sharing and Disclosure
We may share information with:
- Service providers who assist us with hosting, email delivery, analytics, or IT security, under contractual obligations to protect data and use it only for specified purposes;
- Professional advisers where necessary (for example, auditors or lawyers bound by confidentiality);
- Authorities when required by law, court order, or to protect the rights, property, or safety of BIIC, our clients, or the public.
If BIIC undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to appropriate safeguards and notice where required.
5. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; you should use discretion when submitting sensitive information and prefer secure channels we expressly provide for that purpose.
6. Your Rights
Access and correction
Depending on applicable data protection law (including the Kenya Data Protection Act, 2019, where it applies to our processing), you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal information, and to lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.
7. Children’s Privacy
This website is not directed at children under the age of sixteen, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.
8. Changes to Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted on this page with an updated “Last updated” date. Where changes are material, we will provide additional notice as required by law.
9. Contact Us
For privacy-related questions or requests, contact info@businessintelconsult.com or write to: Business Intelligence International Consulting Ltd., TRV Plaza, Suite 1D, Muthithi Road, Westlands, Nairobi, Kenya.